Upscale Order Fulfillment Services for Incremental Customer Satisfaction

When a customer places an order he expects on-time delivery of a high quality product that has the capability to meet all his requirements. As you are the provider of the product sought after by your clients you have to ensure that a range of processes are carried out without any hindrances so that you can deliver the product without fail. An order management system is a necessity so that you have an effortless and efficient enterprise resource planning platform for information exchange facilities on stock updates, inventory specifications, sales orders, transport and pick-up list orders as well as exemption management.

An integrated order management system provides cost reduction benefits through the automated processes which include billing and document creation. It helps in efficient tracking and tracing of your reference identifiers. It facilitates successful deployment of business policies of independent partners. It assists in maximization of assets with real-time reporting and notification capabilities. The processes are structured and fast to deploy rendering intelligent reports and expedited ROI. The order management system provides consistent and customized support that is extremely suitable for your business.

An organized and comprehensive order management system results in satisfying order fulfillment services with promising customer retention levels. The order fulfillment process is deployed on the cloud where the processes are automated and you have a greater control and enhanced visibility of your business operations. The cloud model enables end-to-end integration of the business value network. It ensures that the service level agreements are fulfilled competently and immediate actions are taken if there are any deviations.

The order fulfillment process enforces a valid order management system right from the sourcing stage till its final dispatch. The process is equipped with intelligent capabilities to manage the key performance indicators in the global network, track the trends, make critical analysis and identify the areas that obstruct the efficiency of the operation. It can strategically consolidate large amounts of data collected from various sources and convert them into powerful resources for making important decisions.

It provides web interfaces that provide cross-referencing capabilities and search facilities depending on the criteria specified. The orders are automatically processed into shipments considering the configured routes, carriers and rules. It helps in creation of shipping documents and sends it to the carrier electronically. It also provides a view of the order status and the event history.  The cloud process leverages your business operations as it provides you with simple and cohesive processes that reduce costs and investments. It focuses on improving customer satisfaction levels, providing increased and independent controls, complying with the service level agreements and applying remediation actions.


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Simplify Your Travel Expense Management Procedure

If your enterprise truly wants to reap in the benefits of a well managed corporate travel policy, then it should concentrate on one aspect more than anything else. That is compliance. Unfortunately, the explosion of Self Booking Tools might offer you a great amount of freedom of selection; it also renders the compliance more challenging. Almost any technology that assists increase in compliance to policy has got its merits. It will help you in securing your enterprise expense and get back the advantages of corporate travel.

Hence, what most companies require is a channel through which 100 percent of the organization’s corporate travel activity can pass. In this corporate sector, perhaps the only feasible channel is the payment mechanism. It is believed that getting remunerated is the definitive leveler. If you are making use of a corporate credit card as the payment mode, assisted by a travel expense management solutions as well as suppliers reporting back with a reasonable data level, you have a great scope to support the compliance objective.

A compliance friendly travel expense management solution that processes card transaction and other electronic payment process needs the traveler to justify personally all the deviations from the policy to their supervisor. This is to be done on a transaction by transaction basis. However, keeping in mind the various requirements, today eminent service providers have come up with travel expense management solutions that assists you in all your goals, whether they be to lessen the direct travel expenses, assure that the internal policies and rules are followed, speed up an individuals travel administration, or to attain a better spend analysis. This solution is a quantum leap from what were offered previously by the conventional expense management solutions.

These solution use the Cloud Process, by the way of which your business attains continuous visibility and you are able to mange the business travel expenses. The solutions come with an innovative order management system and other best practices for invoice and account handling, easy to use interfaces, travel profile management, travel booking, and many others. At the same time there is a business process network of preconnected groups that comprises of banks, travel account providers, credit card companies, international booking systems, travel agents, hotel websites, rail organizations, taxi enterprises and car rental organizations. Some of the benefits of this solution are:-

·         Minimized Costs
·         Better  Control
·         Minimized Lead times
·         Enhanced Customer Satisfaction
·         Simplicity of Operation

Thus we see that the modern day travel expense management solution using the Cloud Process is a complete control, optimization and automation of your travel spend analysis.


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End-User Tools Expense Management Software

The management of business travel expenses is necessary to reduce costs and lead times, improve control on the process, deploy simple and easy processes to elevate customer satisfaction levels and generate more revenues. The modern day business travel expense management demands more effective and quality processes that cannot be met by traditional software. The requirement for a highly competitive travel expense management process that delivers extraordinary performances is a necessity. The cloud-based process is the optimum model that provides the following services

• The cloud-based process tools provides the users with simple and flexible interfaces so that they can maintain their profiles, make bookings, reconcile invoices, report expenses etc., easily without any assistance. The tools facilitate the end users in administrative functions for configuring BPR and managing data, reporting and follow-ups.
• The expense management software helps the end-user to connect to travel agencies, airlines, hotels, taxi companies, credit card companies, banks etc. It helps in building a reliable business process network and facilitates the exchange of information accurately between the business partners and therefore helps in deploying an end-to-end travel process automatically.
• The business travel expense management software provides optimum master data management services by maintaining the account plans and the hierarchy existent in the organization. It also maintains a database with personal information. The profile database is updated regularly from the end-user’s back-end systems and this information is shared in the business process network. As the same master data is shared by all the parties the completion of the travel process is achieved successfully.
• The cloud-based business travel management process is continuously updated and innovative strategies for facilitating enhanced services are implemented.
• The process helps the end-users to connect to third parties and avail their services such as video conferencing facilities for hosting meetings without traveling or currency conversion providers.
• The expense management software is equipped with consistent monitoring and management capabilities. This facilitates the master data to be shared accurately in the business process network.
• The process is deployed on a scalable and secure environment and the end-users can choose the level of service without the fear of any risks. It also provides support in the management of technical processes and ensures that the operations are not disrupted or affected adversely at any point of time.

The cloud-based expense management software provides you high returns with an efficient management of your business travel expenses. It leverages the processes in the business network with the help of simple and effective tools.

Also Read On: Order Fulfillment Process, Supply Chain Management Solutions

The management of business travel expenses is necessary to reduce costs and lead times, improve control on the process, deploy simple and easy processes to elevate customer satisfaction levels and generate more revenues. The modern day business travel expense management demands more effective and quality processes that cannot be met by traditional software. The requirement for a highly competitive travel expense management process that delivers extraordinary performances is a necessity. The cloud-based process is the optimum model that provides the following services

• The cloud-based process tools provides the users with simple and flexible interfaces so that they can maintain their profiles, make bookings, reconcile invoices, report expenses etc., easily without any assistance. The tools facilitate the end users in administrative functions for configuring BPR and managing data, reporting and follow-ups.
• The expense management software helps the end-user to connect to travel agencies, airlines, hotels, taxi companies, credit card companies, banks etc. It helps in building a reliable business process network and facilitates the exchange of information accurately between the business partners and therefore helps in deploying an end-to-end travel process automatically.
• The business travel expense management software provides optimum master data management services by maintaining the account plans and the hierarchy existent in the organization. It also maintains a database with personal information. The profile database is updated regularly from the end-user’s back-end systems and this information is shared in the business process network. As the same master data is shared by all the parties the completion of the travel process is achieved successfully.
• The cloud-based business travel management process is continuously updated and innovative strategies for facilitating enhanced services are implemented.
• The process helps the end-users to connect to third parties and avail their services such as video conferencing facilities for hosting meetings without traveling or currency conversion providers.
• The expense management software is equipped with consistent monitoring and management capabilities. This facilitates the master data to be shared accurately in the business process network.
• The process is deployed on a scalable and secure environment and the end-users can choose the level of service without the fear of any risks. It also provides support in the management of technical processes and ensures that the operations are not disrupted or affected adversely at any point of time.

The cloud-based expense management software provides you high returns with an efficient management of your business travel expenses. It leverages the processes in the business network with the help of simple and effective tools.


Also Read On: Order Fulfillment Process, Supply Chain Management Solutions

In-Person Meetings a Great Tool for Building Strong Relationships

It is true that companies and enterprises need to implement stricter rules and tougher policies to cut down superfluous spending by any means. But it should never be at the cost of company’ profit margins. What looks like superfluous spending may turn to be the most significant means of expanding business. Therefore, it is highly necessary to crosscheck sufficiently the pros and cons before taking any decision of budget cuts.

In the corporate world, business travels are considered as unnecessary and needless expenditure. Many people in the corporate sector share this perspective, as they believe that with the technological advancements made in the communication field, face-to-face meetings are sheer waste of time, money and effort. Therefore, when the global economy crumpled almost all companies and organizations went forward with the decision of cutting budgets for business travel management in order to tide over financial crisis. Though such a move helped them to reduce business travel expenses it meant letting go of opportunities of business expansion.

Today everything from meetings, conferences to conventions is done virtually. It is definitely a great time and money saver but is it effective enough to erase face-to-face meetings completely? The answer is no.

The foundation of any successful business is the ability to create and sustain strong relationships. Without good business relationships, no business can hope to survive, let alone grow and expand. That is where face-to-face meetings come helpful. Its greatest advantage is the human elements ingrained in it. This makes it a great tool for building strong and robust relationships.

The essential ingredient for developing strong relationships is trust. And trust can be generated only through personal interaction. The eye contact, different postures, body language go a long way in assessing the trustworthiness. According to a study co-authored by Kevin Rockmann of George Mason University and Gregory Northcraft, a professor of executive leadership at the University of Illinois “High-tech communications like e-mail and videoconferencing have fewer cues like eye contact and posture for people to rely on — strip away the personal interaction needed to breed trust.

Technology has made us much more efficient but much less effective. Something is being gained, but something is being lost. The something gained is time, and the something lost is the quality of relationships. And quality of relationships matters."

Hence, instead of cutting down budgets, companies should implement effective travel expense management software to control expenses.

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Things to look for When Selecting Travel Expense Management Software

With fears of another global recession looming large, companies and organizations who have already cut down their business travel budgets are in a fix as to how to achieve better travel spend analysis  without further budget cuts. Enterprises and organizations can no longer close their eyes to its immense benefits as studies and researches have proved time and again the positive effects of face-to-face meetings on businesses. To be brief, business meetings lead to business deals and business expansion, which lead to increased job opportunities, which finally culminates in better economies. Hence, with recession in the offing, companies would be taking a huge risk by reducing business travel budgets as a means to cut down superfluous spending.

Instead of taking pointless decisions that bring forth huge losses than gains in the long run, companies and enterprises should look at ways to better their business travel management. Any enterprise or company is concerned about how to lower direct travel costs, accelerate employee’s travel administration, and ensure strict adherence to internal rules and policies. Earlier it would have been a difficult task but today the availability of travel expense management software has made things much easier.

However, with myriads of options available to enterprises and companies, selecting the perfect one is a bit of a chance.  Therefore, let’s look at the fundamental aspects that need to be looked at before taking the pick.

Ease of Use
·         User-friendly interface
·         Anytime, anywhere access via browser
·         Seamless integration with other systems such as HR and accounting
·         Personal language choices

Enhanced Control
·         Compliance with laws and tax regulations
·         Strict adherence to company’ travel policies
·         Management of the entire travel-related purchase-to-pay process
·         Follow up for effective cost control
·         Role-based information for authorized users
·         Real-time information
·         Company and traveler profile management

Improved Customer Satisfaction
·         Preintegrated network of travel-related suppliers such as credit card companies, banks, travel account providers, international booking systems, hotels and hotel sites, travel agents, airlines, rail companies, car rental companies, and taxi companies
·         Fast practical analysis and reporting
·         Faster turnaround time for business travel expenses
·         Automated reconciliation and accounting of travel account invoice data with travel provider invoice/delivery note data
·         Faster travel claim approval process
·         Process purchase transactions from credit cards
·         No time consuming repetitive manual tasks

To be brief, select effective travel expense management  software that helps to achieve end-to-end visibility and control of travel management and business travel expenses.

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Speed Up Your Financial Transactions Efficiently

With developments in computer, internet and other software applications, most organizations are resorting to electronic payment process for their financial transactions. The reason is that, this process is fast and contributes efficiently to the smooth operational flow of an organization.

Today, the market records the presence of eminent brands and companies that provide the users and customers with easy financial transaction methods such as electronic payment process solutions. Furthermore, these processes are an essential part of the Cloud Processes as well. They enable you to optimize and mechanize the overall manner in which you will handle the electronic financial transactions. At the same time, the inefficiency caused due to manual administration and tedium is eliminated. Other benefits include minimized processing time and enhanced processing accuracy.

The new age electronic payment processes has the ability to effortlessly incorporate your company’s system along with your collaborating business members and their respective systems. The business process networks too taken into account. There are configurable and well-defined business rules. As a result, you have total authority over the master data, for instance, its accessibility, integrity across the pertinent value network of the partners.

Electronic payment process and invoice creation

Service providers of electronic payment process solutions offer an invoice management platform that helps to receive and generate electronic invoices and save them with the present legal requirements accordingly. Various types of invoice include the invoices based on:-

• Transport
• Orders
• Travel
• Periodic invoices, for instance, mobile phone and electricity

The processes that are included in the automated credit card processing transactions for travel expenses, comprising electronic payment process are listed below:-

• Credit card transaction receipts regarding all travel expenses
• Reconciliation of expenses against the travel booking
• Generating reimbursement for travel costs
• Transfer of data to the salary system for payment with salary

Electronic payment process leads to a certain set of benefits to the organizations and companies using it. Some of them are listed below-

• Enhanced cash flow
• Enhanced saving
• Enhanced customer satisfaction and loyalty
• Improved visibility of processes, that includes invoice and payment processes.
• Brings down the administrative cost to a great extent along with enhanced accuracy
• Has the capability to cope with any alterations in your ever-changing business environment

All these processes and benefits together provide a competitive advantage to the organization using the modern day electronic payment process.

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e-government - Public Sector On The Cloud

The techno savvy business world today needs an effective network to collaborate across the global clientele and the mobile workforce. The organizations success depends on the effective collaboration and mastering the inter dependencies in the network.  The use of conventional methods, however does not give the business houses or the government organisations the required reach, control and visibility to effectively manage these increasingly complex networks. Further, these inefficiencies may cost the enterprise its life.

The advent of cloud computing technology and cloud process helps to integrate a multi-enterprise business processes in a network so as to make the information available across all authorized components of such value networks. Being an automated process this offers faster processing of the work schedules, end-to-end transparency and round the clock control.  Integrating cloud technology into the e-government or public sector domain results in free and faster movement of people, goods, capital, and services in a global environment.

The public sector is an integral part of the global community.  Because of its financial interdependencies, role in international investments, global trading, it plays a major role in the country’s economy. Modernizing this with the technological innovations, and better infrastructure, will only enhance the e-government’s efficiency. The cloud based services and technological knowledge can be utilized for the practical up gradation of the e-government process focusing on the e-procurement and developing purchase order software. Further, the provision of better infrastructure will ensure implementation of improved public sector procurement process. This would enable the small and medium business enterprises also to be a part of the public sector and in turn would facilitate regional development.

The involvement of technology in the workflow-oriented process of the e-government reduces operating costs by facilitating the automation of most of the manually conducted tasks such as handling of business transactions, procurements, travel, inbound and outbound order fulfillment, and financial transactions. With a nearly 100% transparency, faster implementation of the public services, eco-friendly and sustainable operation, the use of cloud technology provides for shorter lead-time in the operational process, lean change management and better customer satisfaction.

The e-government being a major buyer of goods and services, the cloud processes enables an  “on demand" sourcing for the company needs. This paves way for reducing the corporate expenditure as well as the investment capital in case of industry sectors such as pharmaceuticals, medicines and other critical goods and services.

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